NeatStreak

Bridging the client-cleaner communication gap.

Easydroid

NeatStreak is a mobile website, developed collaboratively with the National Domestic Workers Alliance, that lets house cleaners and clients agree on a list of cleaning tasks and exactly how they should be done. Spanish-speaking cleaners can use NeatStreak in their native language, while clients see it in English. NeatStreak helps avoid misunderstandings between cleaners and their clients by getting them on the same page.

Why it matters:

Domestic work is one of the least regulated industries in the US, and workers are often paid below minimum wage without benefits like sick days or overtime. With duties that take place out of the public eye, housekeepers are disproportionately vulnerable to unfair treatment and income loss related to client disputes.

The potential impact:

Members of this 1.5 million American workforce, who are mostly women, immigrants, and people of color, are often isolated and unaware of available resources. Introducing technology into this sphere has the potential to connect housekeepers to information, to powerful tools, and to each other.

Who it helps:

  • The housekeeper who loses a client because he did not specify exactly how he wanted a cleaning job to be done or she misinterpreted his requests due to a language barrier.
  • The busy professional who wants his apartment cleaned in a certain way, but struggles to communicate this with his cleaner.

The team behind Neat-Streak:

Ciara
Byrne

Product

Ciara is a lapsed software developer, current technology journalist and wannabe data scientist. After a long career managing software teams and products, she took a left turn into technology journalism. She writes regularly about tech and social impact for FastCo, Forbes, and VentureBeat.

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Ciara </br> Byrne

Ciara
Byrne

Product

Gaïa
Orain

Design

Gaïa is a designer and researcher based in Brooklyn. She has an MFA in Products of Design from The School of Visual Arts. Her eclectic background spans the culinary world as well as the circus. Gaïa helps organizations connect with their consumers through storytelling, branding, and delightful interactions.

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Gaïa </br> Orain

Gaïa
Orain

Design

Alexandra
Berke

Engineering

Alex has degrees in Math and Computer Science. She discovered an interest in startups after college. Prior to the Labs fellowship, she worked as the Hacker in Residence at Huffpost Labs, where she explored new languages and technologies and built experimental features.

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Alexandra </br> Berke

Alexandra
Berke

Engineering

Marc
Andre

Engineering Intern

Marc is a web developer studying Computer Science and Mathematics at the NYC College of Technology. He has developed websites for small companies, and worked on a team that designed and implemented a new database for a hospital. Marc enjoys playing Xbox and traveling.

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Marc </br> Andre

Marc
Andre

Engineering Intern

Sean
Nurse

Design Intern

Sean studied graphic & web design at New York City College of Technology, where he was treasurer of his honor society Gamma Epsilon Tau. He has used his studies to design and code websites for friends and small businesses as he continues to expand his skillset.

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Sean </br> Nurse

Sean
Nurse

Design Intern